A New Innovative & Quick Way to Measure Impact - Measuring Behaviors

The Behavior Signals Assessment is designed to help transformation leaders gain immediate visibility into delivery inefficiencies and their impact on outcomes, without waiting for lagging metrics, enabling them to take proactive, targeted action.

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Behavior Signals

Capability Template Details

Behavior Signals

The Behavior Signals Assessment enables all levels of the organization to assess whether the key behaviors required for agility are actually happening on the ground, and whether the system is reinforcing or undermining them.

Ideal For

Organizations that are seeking to better understand behaviors and how well their systems support agility.

Capabilities by Dimension

18 total capabilities

Process

• Customer-Centric Delivery
• Measuring Impact
• Priority Alignment
• Decision Ownership
• Dependency Orchestration
• Impediment Resolution
• Flow Control
• Continuous Improvement
• Response to Change

People

• Strategic Alignment
• Collaboration
• Role Clarity
• Psychological Safety
• Skill Development

Technology

• Building Quality In
• Architecture Refactor
• Automation
• Tools Enablement

Capability Growth Criteria Example

Measuring Impact

To what extent is the impact of deliverables measured so that we know those deliverables is making a difference?

Starting (0)

We deliver and move on, with no interest in whether the work made a difference; activity/output metrics take priority over impact.

Developing (1)

We collect metrics to assess the impact, but activity/output metrics tend to receive more attention.

Emerging (2)

We measure the impact of our deliverables, and it adds value; however, the data is occasionally minimized in favor of activity/output metrics.

Adapting (3)

We consistently measure deliverable impact and use the results to evaluate success and guide future decisions.

Optimizing (4)

We continuously monitor and measure the impact of our deliverables, responding to insights in real-time. and explore innovative approaches to optimize value delivery.

 
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