Outcome-Driven Improvement Model
Outcome-Driven, Structured, and Focused Approach to Assess, Improve, and Measure at Scale
Design to be Fit for Purpose
Elevate what matters. The Lean Agile Intelligence Measurement Strategy is a holistic measurement approach that considers both qualitative and quantitative measures across Agile, Product, AI, and custom capabilities, and aligns capability development to organization strategy and objectives.
Execute with Structure and Alignment
Improve with a purpose. Align and focus efforts on building and scaling the capabilities necessary to achieve the desired results of an operating model in complex business settings. Measure your current state, identify blockers, and clearly identify steps to achieve your organization's objectives.
Our Core Constructs
Outcomes
Results required from a modern-day operating model within a complex-business environment.
Capability
A practice, behavior, or metric essential to creating the required outcomes of a modern-day operating model within a complex-business environment.
Dimension
Group of related capabilities that together help create the desired outcomes of a modern-day operating model.
How it Works
Outcomes span across dimensions and are impacted by multiple capabilities.
Your desired outcome(s) is the input to identifying the capabilities you should focus on building.
Capability Proficiency Stage Growth Criteria
A set of techniques with a common pattern distributed over five proficiency stages utilized by participants to assess.
Starting
"Starting" to explore the capabilities and transition from traditional ways of working.
Developing
"Developing" an understanding of the value of the capabilities and adopting the foundational techniques needed to be successful.
Emerging
"Emerging" beyond the foundational techniques of the capabilities and is embracing it as they become more proficient.
Adapting
"Adapting" the capabilities to extract the full benefit, leveraging advanced techniques, and coaching others on the value it brings.
Optimizing
"Optimizing" the knowledge sharing of their capabilities learnings across the enterprise, accelerating adoption.
Qualitative Capability
Develop and refine Agile, Product, and AI capabilities essential to competing in complex business environments. The Growth Criteria in each Proficiency Stage equip each level of your organization with actionable steps to improve in what matters.
Quantitative Capability
Get more objective with our metric capabilities. Measure and track metrics on the same Proficiency Rating scale to simplify and normalize across the organization.
The Secret Sauce
Measuring the progress of practices, behaviors, and performance metrics at every level of the organization will result in a comprehensive view of your system of work so that you can identify what is blocking value delivery and make informed data-driven decisions.
Examples
| Level | Capability | Measurement Type | Dimension | Associated Outcomes |
|---|---|---|---|---|
| Organization | Multi-Team DevOps | Qualitative | Engineering | Time to Market Employee Satisfaction Reliability Responsiveness Predictability |
| Organization | AI Governance | Qualitative | Responsible AI | Responsiveness Predictability |
| Team | Team Focus on Value | Qualitative | Product | Time to Market Customer Satisfaction Responsiveness |
| Team | AI-Assisted Content Generation | Qualitative | AI-Assisted Routine Task Enablement | Time to Market Reliability |
| Team | Deployment Frequency | Quantitative | Metrics | Time to Market |
| Team | Backlog Item Cycle Time | Quantitative | Metrics | Time to Market |
| Individual | Engagement | Qualitative | Leadership | Employee Satisfaction Innovation |