Scrum Master

Capability Template Details

Scrum Master

This Scrum Master capability template enables the development of Scrum Master competencies and behaviors. Influenced by many Agile & Lean thought leaders, this template provides an opportunity for a Scrum Master to reflect and improve on the lean-agile practices, behaviors, and skills required to enable high-performing teams. While the Scrum Master capability template is designed for real-life career development, it could also help any Scrum Master prepare for certification or a Scrum Master certification course.

References

Works of thought leaders that influenced the Growth Criteria, assigned Stage, and associated Outcomes.

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Capabilities by Dimension

19 total capabilities

Product

• Coaching Customer Centricity
• Coaching Value Delivery

Culture

• Coaching Synergy
• Coaching Accountability
• Coaching Safety

Engineering

• Coaching Quality

Process

• Coaching Flow
• Stand-Up Facilitation
• Iteration Planning Facilitation
• Iteration Review Facilitation
• Coaching Adaptability

Improvement

• Coaching Measurement
• Coaching Learning
• Retrospective Facilitation
• Self-Development
• Lean Agile Practices Expertise

Leadership

• Facilitating
• Coaching Others
• Leading Change

Capability Growth Criteria Example

Retrospective Facilitation

Assesses the individual’s ability to facilitate effective Retrospectives and enable the team to increase quality and effectiveness.

Starting (0)

Lacks the ability to facilitate effective Retrospectives and enable the team to increase quality and effectiveness

Developing (1)

Ensures a Retrospective occurs at the end of the iteration (i.e., sprint), in which the team can inspect and adapt regarding individuals, interactions, processes, tools, and their Definition of Done

Uses different facilitation techniques (i.e., retrospective exercises) to get all team members engaged and included in generating ideas

Emerging (2)

Ensures the team improvement conversations focus on areas within their control

Ensures the team discusses improvement experiment results identified in the previous Iteration (i.e., Sprint) Retrospective

Ensures the meeting results in new concrete improvement proposals that are added to the team backlog

Encourages the team to experiment with the most critical improvement proposals in the next Iteration (i.e., Sprint)

Adapting (3)

Ensures improvement experiment results are concrete and measured

Works with leadership to act upon prioritized constraints out of the control of the team

Coaches the team not to wait until the end of the iteration (i.e., sprint) to run a Retrospective; if there is an issue that needs to be discussed, they stop, inspect, and adapt

Optimizing (4)

Teaches and shares advanced Facilitation techniques outside of those they directly support (i.e., Communities of Practice, Workshops, Mentoring)