Team Consumer Promoter Score

Assessment Template Details

Lean Agile Intelligence

Team Consumer Promoter Score

Enables Teams to measure performance in Customer Satisfaction.

Ideal For

Any consumer (i.e., stakeholder, customer) of the product or service the team produces.

References

Works of thought leaders that influenced the Growth Criteria, assigned Stage, and associated Business Outcomes.

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Questions by Dimension

1 total question

Metrics

• Team Consumer Promoter Score

Question Growth Criteria Example

Team Consumer Promoter Score

On a scale of 0-4, how likely are you to recommend the services/product of this team to a colleague?

Starting (0)

0

Developing (1)

1

Emerging (2)

2

Adapting (3)

3

Optimizing (4)

4