A New Innovative & Quick Way to Measure Impact - Measuring Behaviors

The Behavior Signals Assessment is designed to help transformation leaders gain immediate visibility into delivery inefficiencies and their impact on outcomes, without waiting for lagging metrics, enabling them to take proactive, targeted action.

Register for the Free Beta Program

Team Consumer Promoter Score

Capability Template Details

Team Consumer Promoter Score

Enables Teams to measure performance in Customer Satisfaction.

Ideal For

Any consumer (i.e., stakeholder, customer) of the product or service the team produces.

References

Works of thought leaders that influenced the Growth Criteria, assigned Stage, and associated Outcomes.

Go to References >

Capabilities by Dimension

1 total capability

Product

• Team Consumer Promoter Score

Capability Growth Criteria Example

Team Consumer Promoter Score

On a scale of 0-4, how likely are you to recommend the services/product of this team to a colleague?

Starting (0)

0

Developing (1)

1

Emerging (2)

2

Adapting (3)

3

Optimizing (4)

4

 
Accelerate The Impact of Your Transformation