Measurement Strategy Coaching Guide

This guide provides organizational leaders a comprehensive framework for developing and implementing a measurement strategy. A measurement strategy helps leaders gain clarity on the frictions in the organizations that are impeding productivity and the flow of value. It combines qualitative insights and quantitative data to make informed decisions and drive a culture of continuous improvement.

What is a Measurement Strategy?

Watch this short video to learn more about why having a measurement strategy is key to continuous improvement.

Why You Need a Measurement Strategy?

Common Challenges Addressed:

1. Impeded Productivity & Value Delivery: Blockers in culture, quality, process or other aspects of the development function slow the release of value.
2. Misalignment: Difficulty maintaining alignment and a focus on what is important.
3. Difficult Demonstrating Progress: Lack of supporting data to illustrate improvement.
4. Dispersed Metrics: No comprehensive and easy-to-understand picture of performance.
5. Team Capability Gaps: Lack of skills, knowledge, and tools to maintain a steady flow of value.

Value:

Eliminate anecdotal narratives, spreadsheets, metric complexity, and surprises. Instead, formulate a standard measurement plan aligned with your goals that will lead to actionable insights, team capability growth, and a single source of truth. Proactively gain clarity on productivity, blockers, and team capability gaps.

Getting Started with a Measurement Strategy

The Lean Agile Intelligence Measurement Strategy canvas enables stakeholders to align measurement and growth to organization goals and strategy by considering:

1. Organizational goals and strategy.
2. The current state of ways of working (i.e. structure, methodologies).
3. Challenges faced and the tasks required to achieve the organization's goals.

As you implement LAI, the canvas evolves into a living document that reflects your continuous improvement and growth. Your challenges and necessary skills will shift over time. Use the insights from LAI to identify improvements that drive organizational results.

Below are the sections in the canvas:

1. Organizational Context
   • Agile Transformation Details: What is the transformation's length, overarching strategy, and business objectives?
   • Teams and Tools: How many teams exist, and what tools do they use to facilitate their work?
   • Frameworks and Team Types: What functions (e.g., software development, operations) do existing teams perform, and what frameworks (e.g., Scrum, Kanban) do the teams leverage
   • Team Development Strategies and Success Measures: What strategies and measures are used to grow teams?
2. Organization Structure
   • Team Structure & Context: What is the organization's structure, and how do the teams align?
3. Challenges Faced & Jobs to Be Done
   • Challenges Faced: What challenges are faced in achieving the goals of the transformation, teams, and organization?
   • Jobs to Be Done or Improvements Sought: What specific improvements do you feel are needed to more effectively achieve the goals, such as establishing consistent practices that scale, virtual coaching, enhancing feedback loops, and facilitating leadership conversation?
4. Organizational Objectives
   • Strategic Themes and KPIs/OKRs for the Year: What strategic themes and key performance indicators (KPIs) or objectives and key results (OKRs) have been set for the year?
5. High Profile Initiatives
   • Business and Technical Initiatives: What major business and technical initiatives are undertaken by the organization?
   • Other Continuous Improvement/Transformation Initiatives: Besides the Agile Transformation, are their other improvement efforts and transformation initiatives in flight?